Help Center

Help Center

Frequently Asked Questions

Where do you ship?

When will my order ship?

Can I return or exchange my order?

Can I change or cancel my order?

My products arrived damaged, what can I do?

Can I order samples?

What if the color looked different online?

How can I find out more about the product?

Are your products right for my skin type?

Help! I had an allergic reaction!

Will my product melt/dry/freeze/expire/etc.?

My product has separation, what does that mean?

Do you test on animals?

Is your packaging eco-friendly?

What forms of payment do you accept?

Do you have a Pro MUA discount?